Silence in organisations isn't agreement—it's often fear, disengagement, or quiet resistance. Exploring defensive silence and quiet quitting, the piece argues that leadership must move beyond authority toward real consensus. Listening for what's not being said is essential for trust, effective decis
Negotiators sometimes exploit offence to manipulate opponents, provoking anger or indignation to gain leverage. While this can yield short-term gains, it often damages trust and backfires. Historical figures like Napoleon and Churchill used calculated insults, while modern cases—Trump, Musk—demonstr
Identifying potential in organisations is fraught with challenges, from mistaking high performance for future success to biases distorting talent assessments. Serendipity often plays a greater role than structured evaluations. Instead of fixating on prediction or likemindedness, organisations should
Authentic leadership fosters trust as the cornerstone of successful organisations. Rooted in ancient wisdom and bolstered by modern insights, it emphasises transparency, ethical behaviour, and empathy. Leaders who model authenticity
Empathy is vital in organisational leadership, transforming workplaces by prioritising trust, understanding, and mutual respect. Compassionate leaders address employees' emotional and social needs, fostering belonging and enhancing performance. Empathy
