Inner Circle membership operates on a non-refundable basis. Once a subscription begins, charges already processed cannot be reversed or returned.
To ensure the membership is right for you, every new subscriber receives a 7-day free trial. During this period you can explore the full archive, read current essays, access marginalia, and experience the weekly Inner Circle cadence. If you decide the subscription isn’t for you, simply cancel before the trial ends and you won’t be charged.
You may also turn off auto-renew at any time, which prevents future billing while retaining access for the remainder of your current subscription period.
If you believe an error has occurred with your account, please contact me so I can look into it promptly, but as a rule: membership fees are not refundable.
FAQ
Do you offer student discounts?
No. The Inner Circle runs on a simple principle: the work costs what it costs. I appreciate the enthusiasm of students—truly—but there are no discounted tiers at this time.
What’s “Support My Work” about?
Some readers have asked for a way to contribute more than the standard annual fee (AUD $100). The Support My Work option exists for those inclined to support the work beyond the base rate. It’s entirely optional and comes with a sincere thank you—and exactly the same access. No velvet ropes, no secret handshake.
Can I share membership content outside the Inner Circle?
In short: no. Your membership grants access to material that sits behind a paywall for a reason. Please don’t circulate it elsewhere. Repeated or deliberate sharing will result in your membership being revoked—not out of malice, but because exclusivity only works if it remains exclusive.
I have comments or ideas about the membership. How do I share them?
Good. Thoughtful readers make the work better. Use the form below to send through any comments, ideas, irritations, or suggestions. I read everything, even if I don’t reply in five minutes.
My membership renewed and I didn’t mean for that to happen. What now?
Renewal notices go out well in advance specifically to avoid surprises. But mistakes happen. Use the form below and I’ll do my best to assist — within the bounds of the refund policy.
How do I update my account details (email, payment method, auto-renew, etc.)?
All account management lives here: https://robert.winter.ink/#/portal/account
You can update your email, change your payment method, turn off auto-renew—all without waiting for me to respond to an email at 11 p.m.
How can I get help for something not covered here?
Use the contact form below. If the question is widely shared, I’ll add it to this page. If it’s idiosyncratic, I’ll answer directly—with good cheer and minimal bureaucracy.