Negotiators sometimes exploit offence to manipulate opponents, provoking anger or indignation to gain leverage. While this can yield short-term gains, it often damages trust and backfires. Historical figures like Napoleon and Churchill used calculated insults, while modern cases—Trump, Musk—demonstr
Empathy is vital in organisational leadership, transforming workplaces by prioritising trust, understanding, and mutual respect. Compassionate leaders address employees' emotional and social needs, fostering belonging and enhancing performance. Empathy
Leadership in the digital age demands a balance between timeless human qualities—wisdom, courage, empathy—and the innovative use of technology. Ancient wisdom retains its centrality in the practice of
