A practical guide for managers who need candid teams and consistent delivery. Six disciplined moves that sharpen judgment, normalise challenge, and build the structures that keep work honest, focused, and on track.
Psychological safety is often miscast as comfort. It's time to restore a harder edge: as a discipline that lets teams surface error early, challenge authority safely, and keep standards sharp—especially in hybrid work, where voice is fragile and candour is the real performance engine.
FranklinCovey’s Leading at the Speed of Trust offers helpful tools but oversimplifies trust. A satisficing approach—grounded in practical action and shaped by culture and relationships—builds trust iteratively, supporting resilient, sustainable leadership.
Trust underpins leadership and shared purpose. FranklinCovey frames trust as measurable through behaviours like integrity and capability, boosting speed and lowering costs. Yet trust endures only when leaders also attend to relational and contextual realities.
