A score creates an owner, a dashboard, a target, and a budget—everything except an improvement in the condition it measures. The second essay in the Prior Obligations series examines what happens when 'psychological debt' becomes a number, and which way its arrows actually run.
Six new names for old wounds. The 'psychological debt' said to accompany AI is neither novel nor peculiar to the technology—it is the perennial business of managing people through change. The first of five essays on what the diagnosis gets right, and what it conveniently overlooks.
