A crisp document should be narrative and substantial, not slides. As Bezos argues, six-page memos beat PowerPoint, which sells rather than thinks. When meetings reward persuasion over reasoning, organisations get polished form but weak substance.
Organisations that are above average in their track record of developing leader-managers put an emphasis on creating challenging opportunities, not just for aspiring talent but for incumbent Line Managers who can too easily become stale.
By leveraging the management tool of control to harness the energy released by the leadership tool of motivation, the informal leadership networks that arise can handle the greater demands that result from the organisational change process.
When alignment and planning are conjoined, the process releases untapped potential. This is because a leader-manager is energising people by unlocking feelings of autonomy, competence, and relatedness. An approach that ultimately leads to greater wellness.
When Line Managers lack the hard skills of process design and implementation, the capacity to initiate changes in procedure, or the ability to write sound policy, and instead try to *lead* their team to success by hiring or co-opting other managers in the business to solve their problems, an engine
Informal leadership works best through small, closed ties of three people, combining trust and task focus. When ties are only bilateral or too numerous, informal leadership weakens and can undermine organisational effectiveness.
Informal leadership is most effective when conducted with a small number of closed ties (involving three people) and a mix of friendship- and task-orientated activities. When the ties are open (involving only two people) or become too numerous, informal leadership begins to break down and can hinder
Hierarchy itself doesn’t harm performance; knowledge hoarding does. Teams can thrive with deep hierarchies if information flows openly. When managers hide knowledge or deflect with “above your pay grade,” performance and culture quickly erode.
By stepping away from being a subject matter expert and toward a focus on people and coaching, a manager is in a much better position to transform their job into a leadership role.
