On the daily, unglamorous work but vitally important work of managing people—a discipline in its own right, not a consolation prize for those who didn't make leadership.
80 essays
A certificate records that a person completed a defined process on a defined day. It does not record whether judgement was formed — and in most organisations, nobody is asking the second question, because the first one has tidied the file.
The person who takes on eight things and ruins all eight is following a specification, not indulging a personality. Organisations grow the arms themselves, because busyness is legible and judgement is not.
The remedy has no dashboard, vests over years, and mostly benefits your successor—which is precisely why it is avoided. The final essay in the Prior Obligations series sets out what raising the general level of competence actually requires, and why no tool can be bought in its place.
I can audit a model's output on leadership and must take its tax advice on faith. That asymmetry is the whole problem, and it is not psychological. The third essay in the Prior Obligations series argues that AI does not deskill the competent—it unmasks the fake.
Most conversations about artificial intelligence and the executive begin with a number that refuses to move. For the better part of a decade the surveys have promised imminent transformation; for
A score creates an owner, a dashboard, a target, and a budget—everything except an improvement in the condition it measures. The second essay in the Prior Obligations series examines what happens when 'psychological debt' becomes a number, and which way its arrows actually run.
Six new names for old wounds. The 'psychological debt' said to accompany AI is neither novel nor peculiar to the technology—it is the perennial business of managing people through change. The first of five essays on what the diagnosis gets right, and what it conveniently overlooks.
There is a familiar shape to the discussion of artificial intelligence in Australian enterprises. Adoption figures rise. Pilot counts rise. Licence spend rises. Somewhere in the annual report a paragraph
Generative AI has made plausible ideas nearly free, and a fashionable argument says this changes everything. It doesn't. Ideas were never scarce—judgement was, and remains so. On Grub Street at industrial scale, AI slop, and the only mile that was ever hard.
Part IV of a IV part series. The organisations capturing real value from AI are not better at AI; they are better at running organisations. The specific moves boards and executives can make to join them—and why nine years of evidence says most will not.
Part III of a IV part series: thirty-four per cent of organisations claim to be deeply transforming with AI. Eighty-four per cent admit no jobs have been redesigned. These two findings cannot both be true in any operationally meaningful sense. One of them is theatre.
In this episode of On the Subject of Leadership, I speak with Clare Kitching, founder of Cambiq Consulting—formerly of McKinsey, QuantumBlack, and Treasury Wine Estates where she served as
Every organisation has one. Twelve boxes, each promising to reduce leadership to something measurable and trainable. The framework is everywhere—and it is wrong in a more fundamental sense than you might think.
Organisations say they hire the best people. Too often, they hire the best proxies—credentials, categories, diagnoses—and never assess the person sitting in front of them. The filing system is satisfied. The organisation is not.
What happens when a leader who sold the vision steps back into the reality of delivering it? In this episode of On the Subject of Leadership, I speak with Craig