Negotiators sometimes exploit offence to manipulate opponents, provoking anger or indignation to gain leverage. While this can yield short-term gains, it often damages trust and backfires. Historical figures like Napoleon and Churchill used calculated insults, while modern cases—Trump, Musk—demonstr
Identifying potential in organisations is fraught with challenges, from mistaking high performance for future success to biases distorting talent assessments. Serendipity often plays a greater role than structured evaluations. Instead of fixating on prediction or likemindedness, organisations should
Rebuilding organisational culture in NFPs is challenging, with issues like weak leadership accountability, disengaged boards, and misaligned incentives. This article explores why culture fails, the pitfalls of passion-driven but ineffective management, and how strategic governance can drive meaningf
Authentic leadership builds trust through transparency, ethics, and empathy. Leaders who model authenticity create psychological safety, strengthen relationships, and foster resilient, innovative cultures that support lasting organisational success.
Rewarding effort can motivate, but overdoing it breeds entitlement, inefficiency, and burnout. Tying rewards to outcomes, strengthening intrinsic motivation, and favouring collective achievement helps balance effort with excellence and sustain a healthy organisational culture.
In 2024, leaders strengthened governance, culture, and decision-making through critical thinking and evidence-based practice. Lessons included avoiding sunk-cost traps, building cohesive cultures, and improving meetings.
Succession planning builds adaptable, emotionally intelligent leaders ready for complexity. It goes beyond replacing roles, pairing rigorous assessment with real growth. By developing latent talent aligned to organisational values, it secures future leadership and long-term success.
Succession planning must be cultural, not procedural. Pipelines grounded in organisational ethos—reinforced through mentorship and rotations—pass on tacit knowledge and identity. Transparent engagement builds trust, making leadership transitions fair, strategic, and resilient.
Succession planning sustains organisations by preparing for leadership transitions while protecting values and goals. It fosters equity, transparency, and cultural alignment, using mentorship and collaboration to balance stability with innovation and build resilient leadership systems.
Empathy strengthens leadership by building trust, respect, and belonging. It supports fairness, psychological safety, and better decisions. Though it risks burnout, empathy remains essential for ethical, resilient, and sustainable organisations.
Misused metrics distort behaviour, erode trust, and weaken goals. Used wisely—aligned with values, ethics, and systems thinking—they support better decisions and create environments where people and organisations can thrive.
FranklinCovey’s Leading at the Speed of Trust offers helpful tools but oversimplifies trust. A satisficing approach—grounded in practical action and shaped by culture and relationships—builds trust iteratively, supporting resilient, sustainable leadership.
